Back to Home

Accessibility Statement

Last updated: 9 November 2026

At Target Band English, we want our IELTS Speaking preparation and assessment services to be accessible and usable by as many people as possible.

We recognise that people have different needs when accessing online learning, particularly when completing timed speaking assessments.

We aim to provide a clear, accessible website and to address barriers wherever reasonably possible.

This statement explains our approach to accessibility, the limitations of our current platform and how you can contact us if you experience difficulties.

1. Our Commitment to Accessibility

We aim to make Target Band English straightforward to navigate, understand and use across different devices and browsing environments.

Our accessibility approach is informed by the Web Content Accessibility Guidelines (WCAG), which provide internationally recognised recommendations for improving digital accessibility.

However, our website has not yet undergone a comprehensive independent accessibility audit, and we do not currently claim conformance with a specific WCAG level.

We intend to review and improve accessibility as the platform develops.

2. Website Accessibility Features

The website has been designed with accessibility in mind, including the following features.

Keyboard Navigation

We use standard buttons, links and form controls designed to support keyboard interaction.

Users should generally be able to navigate the website using familiar keyboard controls, including Tab, Shift + Tab, Enter and Space.

Some interactive components may require further accessibility testing.

Readable Text and Contrast

The website uses clear typography and contrasting colours to support readability.

We aim to maintain adequate contrast between text, buttons and backgrounds.

However, not every colour combination has been formally tested against WCAG contrast requirements.

Mobile and Responsive Layouts

The website is designed to adapt to different screen sizes, including smartphones, tablets and desktop computers.

We aim to ensure that text and controls remain usable across supported devices without unnecessary horizontal scrolling.

Text Resizing and Zoom

The website uses responsive layouts intended to accommodate browser zoom and text resizing.

We aim to preserve readability and functionality when text or page magnification is increased.

Animation and Motion

We aim to keep animations and visual transitions limited and avoid relying on movement to communicate essential information.

We recognise that motion effects can cause difficulties for some users and will review compatibility with reduced-motion preferences.

3. Known Accessibility Limitations

Although we aim to provide an accessible experience, some limitations remain.

Screen-reader compatibility

The platform has not yet been comprehensively tested with screen readers. Some interactive elements, form labels, notifications or assessment status messages may not be announced as intended.

Colour contrast

Certain interface elements, particularly smaller secondary text, may require additional contrast testing.

Timed assessments

Our speaking simulations follow the timed structure of the IELTS Speaking examination. These time constraints may create difficulties for some users.

Audio-based interaction

The speaking assessment requires users to listen to questions and provide spoken responses.

This may present barriers for users with certain hearing, speech, motor or other disabilities.

Third-party services

Some functions depend on external providers, including payment processing and appointment scheduling. Accessibility may vary across those services.

We welcome reports of accessibility problems and will investigate barriers brought to our attention.

4. Accessibility of the IELTS Speaking Test

Our automated IELTS Speaking simulation is designed to reproduce the general structure of the IELTS Speaking examination.

It includes spoken questions, timed responses and microphone-based recording.

Microphone Requirements

To complete a speaking assessment, you need:

  • A compatible device and browser.
  • A functioning microphone.
  • Permission for the website to access your microphone.
  • A suitable environment for recording spoken answers.

The automated speaking test does not currently offer a typed-response alternative because its purpose is to assess spoken English.

Timed Responses

The simulation uses time limits intended to reflect the IELTS Speaking format.

These limits may not be suitable for every user.

If you have a disability or accessibility requirement that may prevent you from completing the standard assessment, please contact us before purchasing.

We can discuss your requirements and explain what options may be available.

5. Alternative Assessment Arrangements

Target Band English also offers live IELTS Speaking assessments with Daniel James, a former IELTS Speaking Examiner (2017 to 2024).

Because these sessions involve direct interaction rather than a fully automated simulation, it may be possible to discuss reasonable adjustments to aspects of the session.

Any available adjustments will depend on your needs, the nature of the assessment and what can reasonably be provided.

Please contact us before booking if you require adjustments.

We will consider requests individually and explain what arrangements are possible.

A practice assessment with adjustments may differ from the format or conditions of an official IELTS examination.

For information about accommodations available in official IELTS examinations, candidates should contact their authorised IELTS test provider.

6. Reporting an Accessibility Problem

If you experience difficulty using Target Band English, please let us know.

Email: [email protected]

Suggested subject: Accessibility Enquiry

It is helpful if you can include:

  • The page or feature you were using.
  • What you were trying to do.
  • A brief description of the problem.
  • Your browser or device, if relevant.
  • Any assistive technology involved, if you are comfortable sharing that information.

You do not need to disclose a medical diagnosis or provide sensitive health information simply to report an accessibility problem.

We will investigate reported barriers and consider appropriate improvements or alternative arrangements.

7. Problems Accessing a Purchased Service

If an accessibility barrier prevents you from accessing or completing a service you have purchased, please contact us.

We will review the circumstances and consider appropriate remedies, which may include:

  • Helping you resolve the accessibility problem.
  • Providing an alternative arrangement where reasonably possible.
  • Offering a replacement assessment.
  • Providing an appropriate refund.

Any remedy will be considered in accordance with our Refund & Cancellation Policy and applicable consumer rights.

Nothing in this statement limits your statutory rights.

8. Ongoing Accessibility Improvements

We recognise that accessibility requires ongoing attention.

As Target Band English develops, we aim to improve:

  • Keyboard navigation and focus management.
  • Screen-reader compatibility.
  • Colour contrast and text readability.
  • Accessibility of forms and error messages.
  • The usability of timed speaking assessments.
  • Compatibility across mobile devices and assistive technologies.

We will use accessibility feedback to help prioritise improvements.

9. Contact Us

For accessibility questions, feedback or requests concerning assessment arrangements, please contact:

Daniel James
Target Band English
Email: [email protected]

We welcome constructive feedback and aim to make our services as accessible as reasonably possible.

Target Band English is an independent IELTS preparation service and is not affiliated with or endorsed by IELTS, the British Council, IDP IELTS or Cambridge University Press & Assessment.